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Frequently Asked Questions
Deposits, Cancellation, & Refunds
When is payment due?Payments or deposits are due 8 days prior your event. If you are paying by credit card, you are responsible for calling in 8 days before your party. Payment by Check and Money orders also must arrive 8 days prior to the event. What types of Payment does VIP accept? VIP accepts Visa, Master Card, and American Express. We also accept checks and money orders, as long as they arrive by the due date. Payment must be made by the person listed on the contract. VIP TIP- If you are the person hosting the event, you should collect payments from each guest attending the party before the due date. Does VIP charge a party planning fee? VIP never charges a planning fee for organizing your event. You pay for the package you choose. That's it!
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Is there a deposit or cancellation fee?There are deposits required for party services such as psychic readings, belly dance lessons, pole lessons, etc. There is not a deposit required for VIP Clubbing or the Dinner and Dancing packages. There is a $50.00 cancellation fee once your contract with us is returned to you. Additional cancellation fees may apply if you have transportation. What if someone does not attend, can we get a refund?Once payments are made, VIP cannot issue refunds. We prepay for all your services and once payments are made, we cannot retrieve the money once it’s paid. It’s best to collect the money from all your party guests and only pay for those who have paid you. Back to Top
What if I want to add more people on after I have booked an event?You can add additional people up to the day before the event. VIP will then notify your Clubs/bars/pubs, Transportation provider instructors, and/or talents. We also need to charge the card on file (if paid by credit card). If guests show up without confirmation from the office, they will not be allowed in the clubs and you may incur extra charges for transportation, door fees, drinks, etc. For these reasons, it is important that you call in all "add ons". Back to Top
How long do we book our transportation?VIP can provide you with transportation for 7 hours. This means that our transportation will stay with you throughout your night for as many stops as you wish. If you chose to go over 7 hours, or your night out extends over the time, we will charge your card $75.00 for party busses, and $150.00 for limos for each additional hour. If you paid by check or money order, you will need to pay the driver directly for the additional hours.
What kinds of Transportation does VIP Provide? VIP is proud to say that we can provide all varieties of transportation; To fit both budget and style! Below are VIPs modes of transportation. Check out our Transportation Pics HERE! -Limos (Seats 10-15 Guests) Town cars, Stretch Limos, Super-stretch Limos, Escalades, Excursions, and Hummers all fully stocked with beer, soda and water! -Party Buses (10-23 Guests) Front Faces Seating with tinted windows, and Liquor licensed! BYOB! -Party Van (4-14 Guests) All leather seating, and liquor licensed! BYOB!
What are the travel fees for pick-up outside the Chicago land area? If you plan on taking transportation to your event outside the Chicago land area, VIP must take into consideration gas charges, as well as driving time. Additional pricing is as follows. Party Buses- 50-75 miles outside Chicago 75.00 to pickup and 75.00 drop off. Limousines- 50-75 miles outside Chicago 150.00 to pickup and 150.00 to drop off.
What is the pick up and drop off transportation service? If you choose pick up and drop off service, your transportation does not stay with you throughout your venue. You will board at pick up location (ie:home or hotel), and dropped off at your first destination (ie: Dinner, Clubs etc). After your entire night is complete, you will then be picked up at your last location (usually a nightclub or bar), to be dropped off at your final destination (ie: home, hotel, etc). Back to Top
What is the dress code for VIP Clubbing/Pubbing?Dress codes at clubs and bars vary, but must be followed. A good idea is to look at the nightclub info included in our packages. Good rules for clubs to follow are: No excessive ripped jeans (trendy/fashion rips that are small and included within the jean are ok). No hats, caps, flannels, gym shoes, boots (or anything that looks like boots, with the exception of women’s leather boots), baggy clothes, jerseys, t-shirts or sporting apparel. If you have a question whether something might not pass as dress code, bring something extra. The door staff at each club or bar has final word on dress code. Back to TopWhat do we do when we arrive at our club/bar?VIP will send your itinerary via email 3 days before your event, and will include your package details, your contact information, addresses and confirmation numbers. All You need to get you through the night is your itinerary. When arriving at each destination, you may show the name on the lists at the door will be under the Bride's name, not the person hosting the event. In addition, VIP also will provide you with 1 or more VIP Party Hosts (What's a VIP Party Host? Click HERE ).
If our VIP Clubbing package includes tables, do we get tables the entire time we are there?Most clubs will only allow parties to keep tables ONLY when purchasing bottle service. Fortunately, VIP maintains a great relationship with all clubs and bars. When your package includes seating, most of the time you will be able to keep your tables throughout the night. Keep in mind that if your party is not utilizing your table, or you have been seated for a prolonged period of time, clubs have the right to ask groups to relinquish tables. Many clubs prefer to reserve tables for customers purchasing bottle service. If a club employee asks you to give up your table, VIP suggests that your group all pitch in and buy a bottle. It will ensure that you can remain at the tables and will be an extra special gift for your Guest of Honor!
Bottle service is a great option especially if the Guest of Honor wants to be treated as a celebrity. Bottle Service usually includes, VIP seating, private servers, and in some cases you may receive private bouncers, VIP dance areas, and restroom escorts. Bottles prices often start at $150 and can vary in range. VIP Chicago Parties offers discounted Bottle Service at many Clubs in Chicago. Please contact your Party Planner for more questions.
Is there a minimum number of guests needed to book an event?There is no minimum number of people for the VIP Clubbing package. If you choose transportation, there is a minimum of 10 people. If you choose a Dinner package, there is an 8 person minimum. If you choose Martinis and Makeovers package, there is a 10 person minimum. Check all guest minimums on Packages received via email.
A VIP Party Host is responsible for making sure that everything runs smoothly during your event. He/She will try and meet you once, throughout your event based on staffing and availability. It is important to know that VIP party hosts have many parties scattered throughout the city, making it difficult to stay with your party during the whole night. Tonight is YOUR NIGHT, and VIP does not want to intrude on your memory making! Your VIP Party Host will have a cell phone handy for any last minute add-ons, questions, or concerns.What does "all inclusive" mean? Most of our packages are all inclusive. This means that when you book a club or bar, you receive everything that is included with that club/bar. This can included no cover, no wait, VIP seating, reserved tables, free drinks, bottle of champagne, etc. Each club/bar varies. What each club/bar includes in their package is explained under their name in each package.
What should we do if we're not on a list at a club/bar? Firstly, don't panic! Stay calm and make sure you're at the club you're supposed to be at, at the appropriate time. The name on the list will be under the Bride's name, not the person hosting the event. If this does not work, and your itinerary lists that club (this does not happen often), or you have other problems at the door, contact your VIP Party Host immediately to work things out. (What's a VIP Party Host? Click HERE) Please do not call the office as it will be closed. VIP Chicago Parties
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